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Online Courses

Open 24 hours a day, 7 days a week, 365 days a year, ARMA International's online courses are your gateway to convenient and flexible online training

Click the course title to learn more and register.

7 Steps for Implementing Legal Holds
Topics:  This course will help organizations understand their legal duty to preserve information and to develop a credible legal hold business process for preserving all relevant documents. Implementing such processes is the best way to protect an organization from sanctions and to minimize transactional costs.
Professional Member Price: $224.00    
Regular Price: $314.00
A Closer Look at the IGP Credential
Topics:  This online prep course outlines the role and the scope of the Information Governance Professional (IGP) designation and provides a preview into what you'll encounter on the road to attaining certification.
Professional Member Price: $199.00    
Regular Price: $285.00
Applying The Principles to Achieve Organizational Excellence -- included in the Essentials of the Generally Accepted Recordkeeping Principles® Certificate
Topics:  This course demonstrates how compliance with The Principles can help an organization maximize its information as a business asset and develop an information governance program that is legally defensible.
Professional Member Price: $299.00    
Regular Price: $415.00
Assessing and Mitigating Risk -- included in the Essentials of RIM Certificate
Topics:  Discover the best practices for evaluating risks to a RIM program and for lessening their likelihood and impact. While no blueprint for risk management applies to all organizations, there are common approaches, and this course focuses on them, including the five stages of a risk management program, the four ARMA International classifications of risk, and the five common risk strategies.
Professional Member Price: $174.00    
Regular Price: $244.00
Auditing Basics for RIM Professionals -- included in the Essentials of RIM Certificate
Topics:  Understanding how to evaluate the viability and health of your records management practices can seem daunting at times. Not only will this course prepare you for performing an audit, it will also provide the ammunition you need to sell its importance and process to significant stakeholders in your organization.
Professional Member Price: $149.00    
Regular Price: $209.00
Cloud Computing: Introducing the Vital Questions
Topics:  Are you assuming more risk by outsourcing to the cloud? How much should vendors know about RIM? Who is ultimately responsible for what happens to the outsourced data? This course targets the most pressing questions you must ask before outsourcing to the cloud.
Professional Member Price: $59.00    
Regular Price: $79.00
Effective Coaching for Leaders -- included in the Professional Leadership Certificate
Topics:  In this course we discuss coaching styles, delivering feedback and constructive criticism, reaching reluctant learners, recognizing and addressing poor performance, and much more.
Professional Member Price: $59.00    
Regular Price: $79.00
Electronic Records Management -- included in the Essentials of RIM Certificate
Topics:  Learn about electronic document management systems, including how to develop methods to manage e-mail, text, voicemail, and other electronic documents. As a records manager, you play a vital role in overseeing the systematic implementation of ERM requirements and best practices, and for sustaining awareness about the program.
Professional Member Price: $224.00    
Regular Price: $314.00
Essentials of Enterprise Search Certificate Program
Topics:  Many organizations can benefit by establishing the role of a search specialist who finds the content required for investigations, litigation, and regulatory inquiries. You will learn about the skills and backgrounds conducive to the role; questions to ask in search preparation; how to set stakeholder expectations; the pros and cons of technologies and search methodologies; and more.
Professional Member Price: $299.00    
Regular Price: $399.00
Essentials of RIM Certificate Program
Topics:  The ARMA International Essentials of RIM Certificate program consists of 10 online courses that focus on the best practices in today’s most important functional areas in RIM, such as managing electronic records, performing legally defensible e-discovery, developing a business continuity plan, reducing threats to privacy, and much more.
Professional Member Price: $1299.00    
Regular Price: $1499.00
Essentials of the Generally Accepted Recordkeeping Principles® Certificate Program
Topics:  The "Essentials of the Generally Accepted Recordkeeping Principles® Certificate Program" combines a wealth of insights and expertise into on valuable package. The program materials show how The Principles represent years of accepted best practices. Learn how to address gaps in your information program and prepare it for virtually any legal change.
Professional Member Price: $499.00    
Regular Price: $699.00
How to Communicate More Effectively -- included in the Professional Leadership Certificate
Topics:  In this course, we focus on improving communications through better e-mails, clearer policies, and more efficient conversations.
Professional Member Price: $59.00    
Regular Price: $79.00
How to Improve Your Time-Management Skills -- included in the Professional Leadership Certificate
Topics:  This course focuses on self-management tactics that translate into time-saving, time-maximizing results. It covers the management tools that help us structure ourselves in ways to save time, such as goal setting and prioritizing; and it advises on how to manage the day-to-day interruptions that rob us of our time.
Professional Member Price: $59.00    
Regular Price: $79.00
Introduction to the Generally Accepted Recordkeeping Principles® -- included in the Essentials of the Generally Accepted Recordkeeping Principles® Certificate
Topics:  This introduction course focuses on the importance of each principle and how you can integrate each into your RIM program.
Professional Member Price: $150.00    
Regular Price: $210.00
Keys to Successful Negotiation and Conflict Resolution -- included in the Professional Leadership Certificate
Topics:  This course focuses on two similar skills necessary for leaders in the workplace: negotiating deals and resolving conflict. You’ll learn strategies for gaining control and leverage in negotiations, tips for observing body language and detecting deception. You’ll also learn the common styles of conflict resolution, how to manage difficult personality types and a why conflict is often valuable.
Professional Member Price: $59.00    
Regular Price: $79.00
Managing Physical Records -- included in the Essentials of RIM Certificate
Topics:  Examine the benefits of effective management of physical records and discover the hidden costs of inadequate records management. Learn about records storage systems, establishing filing systems, records centers, and archives management.
Professional Member Price: $249.00    
Regular Price: $324.00
Managing the Social Media Information Explosion
Topics:  If your organization has yet to develop a social media policy or has started down that road but needs more guidance, this online course will help you get your arms around the most important aspects of social media governance, such as the security and legal risks, policy considerations, and policy development.
Professional Member Price: $94.00    
Regular Price: $132.00
Micrographics -- included in the Essentials of RIM Certificate
Topics:  This course provides a general understanding of micrographics by covering the terminology, advantages, methods of creation, storage requirements, equipment for viewing, and equipment for scanning.
Professional Member Price: $129.00    
Regular Price: $174.00
Privacy and Security in RIM -- included in the Essentials of RIM Certificate
Topics:  Study the top privacy issues in today’s business climate, including the threats to personal data with regard to medical records, how to prepare for and prevent data breaches, and the dangers of mingling personal and corporate data. Determine if your corporate privacy policies and safeguards are sufficient or if they are leaving your company vulnerable to breaches and possible litigation.
Professional Member Price: $189.00    
Regular Price: $246.00
Professional Leadership Certificate Program
Topics:  The Professional Leadership Certificate is ideal for those who seek a simple and efficient way to enhance their key leadership skills. It consists of five online courses that focus on the most important leadership roles and skills.
Professional Member Price: $295.00    
Regular Price: $395.00
Records Management and the Law -- included in the Essentials of RIM Certificate
Topics:  This course will help you identify your role in the typical litigation process. It covers the steps in litigation and your role throughout. It provides critical reasons why legal holds and preservation of records must not be taken lightly.
Professional Member Price: $219.00    
Regular Price: $314.00
Records Retention and Disposition -- included in the Essentials of RIM Certificate
Topics:  Study the vital role organized document retention and destruction play in protecting your organization. You’ll learn the basic skills of records inventory, retention scheduling, classification, storage, and how to plan and manage a records management program.
Professional Member Price: $194.00    
Regular Price: $274.00
Strategies for Motivating Your Team --- Professional Leadership Certificate
Topics:  This course addresses the ways to properly motivate others through such practices as ensuring buy-in, promoting recognition, preventing burnout, and much more. While the course emphasizes ways to inspire your volunteers, most of the practices are useful for employees and colleagues as well.
Professional Member Price: $59.00    
Regular Price: $79.00
The Principles and Legally Defensible Information Governance -- included in the Essentials of the Generally Accepted Recordkeeping Principles® Certificate
Topics:  This course illustrates how The Principles complement the Electronic Discovery Reference Model (EDRM) and how information management isn’t just a step in e-discovery but rather an ongoing process managed by best practices. The course reviews each principle and uses case law to illustrate how conformity with The Principles could have protected organizations from sanctions and admonishment.
Professional Member Price: $74.00    
Regular Price: $104.00
Vital Records and Business Continuity -- included in the Essentials of RIM Certificate
Topics:  This course focuses on the relationship between the two key components in business continuity: a vital records program and a disaster recovery plan. By having a vital records program in place, an organization can more rapidly recover from an adverse incident.
Professional Member Price: $179.00    
Regular Price: $249.00
What Is RIM? -- included in the Essentials of RIM Certificate
Topics:  This online course discusses the common tasks and components of a RIM program as well as its benefits to an organization’s bottom line. Learn about the latest tools and technologies, privacy and security in the electronic age, standards and best practices, risk management, and much more.
Professional Member Price: $69.00    
Regular Price: $89.00