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Effective Coaching for Leaders -- included in the Professional Leadership Certificate
Date: April 9, 2012 — 30, 2022
Location: TBD
Description: In this course we discuss coaching styles, delivering feedback and constructive criticism, reaching reluctant learners, recognizing and addressing poor performance, and much more.

How to Communicate More Effectively -- included in the Professional Leadership Certificate
Date: April 9, 2012 — 30, 2022
Location: TBD
Description: In this course, we focus on improving communications through better e-mails, clearer policies, and more efficient conversations.

How to Improve Your Time-Management Skills -- included in the Professional Leadership Certificate
Date: April 9, 2012 — 30, 2022
Location: TBD
Description: This course focuses on self-management tactics that translate into time-saving, time-maximizing results. It covers the management tools that help us structure ourselves in ways to save time, such as goal setting and prioritizing; and it advises on how to manage the day-to-day interruptions that rob us of our time.

Keys to Successful Negotiation and Conflict Resolution -- included in the Professional Leadership Certificate
Date: April 9, 2012 — 30, 2022
Location: TBD
Description: This course focuses on two similar skills necessary for leaders in the workplace: negotiating deals and resolving conflict. You’ll learn strategies for gaining control and leverage in negotiations, tips for observing body language and detecting deception. You’ll also learn the common styles of conflict resolution, how to manage difficult personality types and a why conflict is often valuable.

Professional Leadership Certificate Program
Date: April 9, 2012 — 30, 2022
Location: TBD
Description: The Professional Leadership Certificate is ideal for those who seek a simple and efficient way to enhance their key leadership skills. It consists of five online courses that focus on the most important leadership roles and skills.

Strategies for Motivating Your Team --- Professional Leadership Certificate
Date: April 9, 2012 — 30, 2022
Location: TBD
Description: This course addresses the ways to properly motivate others through such practices as ensuring buy-in, promoting recognition, preventing burnout, and much more. While the course emphasizes ways to inspire your volunteers, most of the practices are useful for employees and colleagues as well.

Improving the Internal Auditor’s Value Proposition
Date: May 2, 2012 — 2, 2017
Location: TBD
Description:

Utilizing Generally Accepted Recordkeeping Principles® to Support Auditing, Risk, and Compliance
Date: May 21, 2012 — 21, 2017
Location: TBD
Description:

Digging In: Networking & Career Development from the Trenches
Date: June 20, 2012 — 20, 2017
Location: TBD
Description:

Risk vs. Reward: Managing the Common E-Records Technologies
Date: June 21, 2012 — 21, 2017
Location: TBD
Description: New technologies seep into an organization often—and often without Information Management’s awareness or influence. The many newer tools that produce and store records can present stiff challenges to IM professionals, who are often forced to play catch-up. The course focuses on six technologies and the implications of their uncontrolled use.