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Effective Coaching for Leaders -- included in the Professional Leadership Certificate
Date: April 9, 2012 — 30, 2022
Location: TBD
Description: In this course we discuss coaching styles, delivering feedback and constructive criticism, reaching reluctant learners, recognizing and addressing poor performance, and much more.

How to Communicate More Effectively -- included in the Professional Leadership Certificate
Date: April 9, 2012 — 30, 2022
Location: TBD
Description: In this course, we focus on improving communications through better e-mails, clearer policies, and more efficient conversations.

How to Improve Your Time-Management Skills -- included in the Professional Leadership Certificate
Date: April 9, 2012 — 30, 2022
Location: TBD
Description: This course focuses on self-management tactics that translate into time-saving, time-maximizing results. It covers the management tools that help us structure ourselves in ways to save time, such as goal setting and prioritizing; and it advises on how to manage the day-to-day interruptions that rob us of our time.

Keys to Successful Negotiation and Conflict Resolution -- included in the Professional Leadership Certificate
Date: April 9, 2012 — 30, 2022
Location: TBD
Description: This course focuses on two similar skills necessary for leaders in the workplace: negotiating deals and resolving conflict. You’ll learn strategies for gaining control and leverage in negotiations, tips for observing body language and detecting deception. You’ll also learn the common styles of conflict resolution, how to manage difficult personality types and a why conflict is often valuable.

Professional Leadership Certificate Program
Date: April 9, 2012 — 30, 2022
Location: TBD
Description: The Professional Leadership Certificate is ideal for those who seek a simple and efficient way to enhance their key leadership skills. It consists of five online courses that focus on the most important leadership roles and skills.

Strategies for Motivating Your Team --- Professional Leadership Certificate
Date: April 9, 2012 — 30, 2022
Location: TBD
Description: This course addresses the ways to properly motivate others through such practices as ensuring buy-in, promoting recognition, preventing burnout, and much more. While the course emphasizes ways to inspire your volunteers, most of the practices are useful for employees and colleagues as well.

Creating Records Retention Plans that $ave Thousands
Date: August 1, 2012 — 1, 2017
Location: TBD
Description:

Mobile Communications: How to Make Governance Work!
Date: September 12, 2012 — 12, 2017
Location: TBD
Description:

A Step-By-Step Guide to Records Assessment
Date: October 25, 2012 — 25, 2017
Location: TBD
Description: This web seminar is from the 2012 ARMA International Annual Conference.

Advancing from Records Management to Information Governance
Date: October 25, 2012 — 25, 2017
Location: TBD
Description: This web seminar is from the 2012 ARMA International Annual Conference.